How much is shipping?
Free Shipping for all Order!
How long does it take to get my order?
Order usually ship after 1 – 2 business days after placed and most customers receive their orders in 4–5 days. Orders that require prescription approval or personalization may take longer to ship.
Who will be delivering my order?
We ship via FedEx and other premium carriers to provide you with the fastest and most reliable service available.
Do I need to be there to sign for it?
Nope! If you’re not home, the driver will leave your package at the door or with your doorman.
Do you ship to P.O. boxes, APO/FPO addresses, or international addresses?
No – at this time we are unable to ship to P.O boxes, APO/FPO addresses, and international addresses. We currently only ship within the contiguous US.
Our checkout is easy, fast, and secure. Enter your shipping address and payment method, then place your order!
What Should I Do When My Credit Card Is Declined?
If you can’t make payment after first order is Failed, Please contact your bank for approve charge & Pay again.
What's your Return Policy?
Our policy is simple: If you’re not 100% unconditionally satisfied with your pet supplies, you can return them.
We do not accept returns or exchanges on prescription medications. However, if the medication you received is incorrect or damaged we will gladly exchange it for you or provide a refund on a case-by-case basis.
SaleOff.Store does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, SaleOff.Store does not take title to the refunded item.
What do I do if I need to return something?
What is an eTextbook?
An eTextbook is a digital, downloadable version of a printed paper textbook. eTextbooks have become a more affordable and practical option over the heavy and more expensive printed textbooks. eTextbook readers have interactive features that allow for a more engaging reading experience than with print textbooks.
How do I access my eTextbook after purchase?
We will send you Download Link for Etextbook, Usually 5~6hrs after your purchase.
What devices can I read an eTextbook on?
Read your textbooks on any computer, tablet or mobile phone.
Will my etextbook expire?
No, All of our Etextbook for sale here is Lifetime Access.